Privacy Policy

This policy explains what information DJL Systems, Inc. ("DJL Systems", "we") collects through djlsystems.com and our text messaging program, how we use it, and the choices you have.

Information we collect

• Contact form. Your name, email address and message, when you send them to us.
• Pilot applications. The details you give when applying for a Free Enterprise AI Pilot (see below).
• Client portal. Account details, invoices and payment records for clients who use the portal.
• Payments. Card payments are processed by Stripe. We do not receive or store full card numbers.
• Text messaging. Your mobile phone number and a record of your consent, when you opt in to our text messages.
• Cookies. Only the cookies needed to keep you signed in to the client portal or administration pages. We do not use advertising or analytics cookies.

How we use it

To respond to your inquiries, provide and bill for our services, send the text messages you opted in to, and keep our systems secure. We do not sell personal information.

Pilot applications

When you apply for a Free Enterprise AI Pilot we collect your name, business email, company, and the optional details you choose to give (website, role, the process you want to improve, systems involved, timeframe, and your answers about sandboxes, model access and design-partner interest). We also keep a one-way hash of your IP address to limit abuse; the application record does not keep the address itself.

We use this only to review your application, reply to you, and, if you go ahead, to plan the pilot and any follow-on engagement. It is not used for advertising, not shared with analytics services, and not sold. Please do not send passwords, API keys, customer records or confidential documents through the form.

We keep applications for as long as they are useful for that conversation, and you may ask us to delete yours at any time through our contact page.

Appointments

When you book a consultation or a pilot discovery call we keep your name and email, the optional company, phone number and notes you choose to give, the time you booked, your time zone, and whether the call was kept or cancelled. For a discovery call we also link the booking to your pilot application. We keep a one-way hash of your IP address to limit abuse, not the address itself, and only a one-way hash of your cancel link.

We use this only to hold the call, send you the confirmation, calendar invite and any change or cancellation, and to follow up on the conversation you asked for. It is not used for advertising, not shared with analytics services, and not sold.

We keep bookings for as long as we keep pilot applications: as long as they are useful for that conversation. You may ask us to delete yours at any time through our contact page.

Text messaging (SMS)

DJL Systems sends internal operational text messages to its employees and contractors who opt in. See our SMS terms for details.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile phone numbers and SMS opt-in consent collected by DJL Systems are not shared with or sold to third parties or affiliates for marketing or promotional purposes.

We share a phone number only with the messaging provider that delivers our texts, and only to deliver them. Reply STOP at any time to stop receiving messages.

Service providers

We use service providers to host this website, process payments (Stripe), send email and deliver text messages. They may process information only on our behalf and for these purposes.

Your choices

You may ask us to access, correct or delete your personal information. Reply STOP to any text message to opt out of texts.

Contact

Questions about this policy: use our contact page, or write to DJL Systems, Inc., PO Box 33, North Billerica, MA 01862.